A year later, when you decide it’s time to have the carpet cleaned, your carpet cleaning pros show up and do a great job removing the dirt. Even the spots come right out! However, there is a “worn” area in the living room and down the hallway, but not in the bedrooms. You ask your carpet cleaning pro why that is. He performs a fiber identification test and informs you that you purchased polyester carpet, which tends to matt down and look somewhat soiled just because of wear. He then kindly informs you that if you had purchased nylon, a more durable carpet fiber, this likely wouldn’t have happened.
You are upset. Don’t you hate it when you purchase something and it doesn’t perform as promised? But remember, carpet salespeople may not be your best consultant when it comes to fibers.
So before you go looking for new carpet or furniture, give your carpet and furniture cleaning pro a call. Ask which fiber is best for each application in your home. Yes, polyester may be soft and colorful, but it may be best to keep it in the bedrooms and use durable fibers, like nylon and wool (which is expensive), in the high trafficked areas of your home.